Igeekphone on January 15 news, according to the official press release of the DJI community, DJI has recently issued a Notice on the suspension of sales of old series of value-added service products, announcing that some old drones, action cameras, stabilizers and other equipment have stopped selling “DJI Care for free” and “DJI Care for free renewal” services.
The list of related equipment compiled by Igeekphone is as follows:
Mavic 2 Pro/Zoom Drone (Yu2 Pro/Zoom)
Mavic Pro/Pro Platinum Drone (Royal Pro)
Mavic Air Drone (Royal Air)
Inspire 1 Series UAVs (Wu 1 Series)
Phantom 4 / Pro Series Drone (Spirit 4 / Pro)
Phantom 3 Series Drones (Spirit 3 Series)
Spark Drone (Xiao)
X5S PTZ camera
X7 PTZ camera
Ronin-S stabilizers (such as Shadow S)
Osmo Mobile 2/3 stabilizer
Such as shadow SC stabilizer
Osmo Pocket camera
Osmo Action Action Camera
DJI said that the above old products are no longer able to continue to provide “DJI free exchange” and “DJI free renewal” value-added services, and value-added service products purchased and bound before stopping sales can normally enjoy the rights and interests until the service expires. If users have any questions, they can contact online support through the “DJI” public number to obtain assistance.
Igeekphone Note: “DJI Care change” service is a kind of guarantee service launched by DJI for its own products, the protection scope includes accidental water, crash fall, natural wear and other scenarios, fully covering all kinds of flight accidents. In addition, there are fast replacement, two-way free mail, dedicated line service, gift three insurance and other service rights.
The 1-year version provides 2 flight support and 1 flight loss support; Free to change the 2-year version provides 3 times of protection, and the flight lost can be used up to 2 times. Users need to purchase related services before the activation of the drone, or 48 hours after the activation, the price of different devices “free exchange” is different, and users can also buy “DJI free renewal” service extended warranty period after the expiration of free exchange.