Although it is believed that faxing is a past, it is not really so. For businesses, it is an integral part of efficient communication. Before you purchase an online fax service or app, you should make sure it meets the needs of your business. The task of such an app is to boost the quality of your services.
Ideally, a Fax from iPhone should unite such channels of communication like your email and fax. You need to use your fax with iPhone or an Android phone to exchange various information. For instance, you can learn the service provider’s profile and realize what this provider offers its customers. To realize whether this product suits you, it is crucial to check its security, speed, and cost among the rest of the factors. However, that’s not all yet. Below, you will find top features to pay attention to before buying a fax tracking app.
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E-signature
You need to sign documents among the rest of the features. Normally, any business deals with documents. No matter what you sell or provide, you sign them either manually or digitally. Business transactions, deals, contracts, and agreements cannot be possible without signatures.
The fax app you use should include this feature. Signing the documents physically is important but if you cannot do that, an e-signature is required. This option will save you tons of time. You will not need to print, sign, and then send the document. Everything can be done much faster.
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File attachment
It is great to share documents but it is crucial to be able to attach more files when doing it. Just think — faxing one document after another or sending one letter and attaching the necessary number of files — which one is more convenient? Thus, pay attention to whether you can attach any files when using the app.
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File tracking
One more crucial feature is fax tracking. No communication can be called efficient if your incoming or outcoming faxes do not reach the recipient. Tracking the shared information in a real-time mode will allow you to be sure that your fax was delivered.
This is a very important step of the decision-making process for any business. When using a casual business email, you can easily spot lost files or those that were sent improperly. The efficiency of your services will depend on that.
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Data security
If you do not want cybercriminals to access your business information, choose only secure apps. When not being protected properly, your faxes can be tracked and even changed. Therefore, it’s crucial to be able to encrypt your data or put it under passwords.
Your Internet faxing provider should encrypt the data and prevent all possible attacks and hacks of your incoming and outcoming faxes. Moreover, there must be data storage or backup. It will allow you to get information from an archive in case of its loss.
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Selecting your own fax number
For the best convenience, you need to be able to choose your personal fax number in the app you use. You need a device that will provide you with a free or local number for fax sharing. The best apps are those that can provide both local and international fax numbers in one package. This way, you can communicate with your clients, partners, or employees wherever you are.
The usage of international faxing lines is not free though. Choose the best option that will meet the needs of your fax communication. Naturally, your expenses must be cost-efficient.
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Customer support
No matter how great your faxing app is, different problems may occur from time to time. You cannot be left face-to-face with them. Thus, client support must be available to you whenever you may need it. It will save tons of your time and nerves in case of an emergency.
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Mobile compatibility
Any faxing platform or app should allow you to access the services of transmission on your mobile phone. This facilitates your communication on the go. Modern apps do not have any restrictions in scanning and printing documents. Your provider should include these options in your package to save you money.
In case one of the devices stops working properly, your fax app plan should be connected with your mobile phone for data storage.
The bottom line
Although it looks like all faxing apps are similar, they are not. There are too many details to pay attention to. Pick an app paying respect to the features on that list. Do not forget that the usage of your fax app should be cost-efficient. Thus, your pricing plan also matters. Pick the best price/quality ratio.